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Installation Note 44168: SAS® installation incorrectly enters Update mode when you install a 32-bit Windows order on an x64-based machine

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When Installing Both a 32-bit Order and an x64 (x64) Order, Install the x64 Order First

An x64 order contains 32-bit (Win) as well as 64-bit (x64) shared files. If you plan to install both the Win order and the x64 order on an x64-based PC, it is essential to install the x64 order first.

Doing so prevents the installation from going into Update mode due to the installation of SAS shared files. The 32-bit and the 64-bit shared files are both included with an x64 order. With a Win order, you receive only the 32-bit version of the shared files. On an x64-based PC, as a general rule, always deploy or install both the 32-bit and the 64-bit shared-files components.

 

If you install the Win order and then restart the machine and install the x64 order, the installation goes into Update mode due to the presence of any of the following shared-files components:

  • SAS® 3D View Control
  • SAS/GRAPH® ActiveX Control
  • SAS Disk Cleanup Utility
  • SAS Enhanced Editor
  • International Component for Unicode
  • SAS® Integration Technologies Client
  • SAS Stand-alone Formats
  • SAS Diagram Control
  • SAS® Providers for OLE DB
  • SAS/SECURE™ software Client Components
  • SAS Proprietary Encryption Algorithm Manager
  • SAS/SECURE™ Toolkit Libraries from RSA (R)
  • SGI

Example

For example, Update mode is invoked to process SAS/GRAPH® ActiveX Control (64-bit, English). This is the expected behavior, because only the 32-bit SAS/GRAPH ActiveX Control is included in the Win installation.

In the x64 order, both the 32-bit and the 64-bit SAS/GRAPH ActiveX Control are included. Because you are installing on an x64-based PC, the SAS installation expects them both to be there.

If the installation is done in reverse, such that the x64 order is installed first, the installation process does not go into Update mode when you install the Win order. This happens because of the SAS shared files that are already on the system, which are required by the SAS installation on a x64-based PC.

What Type of Order Do You Have—Win or x64?

To determine which type of order you have, see the "Operating System" value in the soi.html file. The soi.html file is located in the install_doc\order# directory, from either the SAS Software Depot or on Software Disk 1 DVD. Here are some examples:

Operating System: Microsoft Windows Workstation & Server 32-bit

Operating System: Microsoft Windows Workstation 32-bit

Operating System: Microsoft Windows Server 32-bit

Or:

Operating System: Microsoft Windows Server & Workstation for x64

Operating System: Microsoft Windows Server for x64

Operating System: Microsoft Windows Workstation for x64

Which System Type Do You Have—x64 or x86?

To determine whether you have an x64-based PC (X64) or an x86-based PC (32-bit), do the following:

  1. Select Start ► Run and enter msinfo32.exe.
  2. When the System Information dialog box appears, look at the pane on the right and look for System Type (8 lines down).

    x64-based PC = x64 or 64-bit
    x86-based PC = 32-bit or win

    x64-based PC

For Additional Information

  • For more details about shared files, see SAS Note 32578: "Locations of shared-files directories for SAS® 8.2, SAS® 9.1, SAS® 9.2, and SAS® 9.3."
  • For more details about Update mode, see SAS Note 40324: "When installation and configuration are performed separately, the SAS® Deployment Wizard goes into Update mode."


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemBase SASMicrosoft Windows Server 2008 for x649.39.4_M39.3 TS1M09.4 TS1M3
Windows 7 Enterprise x649.39.4_M39.3 TS1M09.4 TS1M3
Windows 7 Home Premium x649.39.4_M39.3 TS1M09.4 TS1M3
Windows 7 Professional x649.39.4_M39.3 TS1M09.4 TS1M3
Windows 7 Ultimate x649.39.4_M39.3 TS1M09.4 TS1M3
Windows Vista for x649.39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.